Yes, we accept returns and exchanges within 30 days from the sale date, but because we are a small business we only accept returns for store credit. Before returning/exchanging an item, make sure to read the below requirements.
All items must be returned to us in the condition they were received with original tags (i.e. unworn, unwashed and smoke, deodorant and perfume free). Items purchased with a discount code/on sale cannot be returned. We reserve the right to refuse a returned item if we feel these conditions are not met – Any items sent back to us that are not in compliance with our return policy will be shipped back to the customer at their expense.
The return shipping is the responsibility of the customer. We do not provide return labels. Please send returns to: Blue Door Designs, C/O RETURN, 421B Short St., Alma, AR. 72921. For local customers feel free to come by the store to make the return/exchange.
If you receive a damaged item, please email [email protected] within 5 days of delivery. Please include a picture of the damaged item and your order number.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to: 421 Short Street, Ste. B Alma AR United States 72921.
It usually takes 24 hours to process an order for shipping. We use the following carriers: USPS, FedEx, UPS. We also deliver items locally and will hold an item for pickup.
We do ship internationally. We reserve the right to adjust shipping amounts after your order is placed if it is an international shipment. You will be sent an e-mail with the adjusted amount.